Privacy Policy

Privacy Policy

Effective Date: 20/08/2025
Last Updated: 20/08/2025

At Goldenghat Farm & Spices, your privacy and security are very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Processed securely through third-party payment gateways. We do not store your complete credit/debit card details.

  • Account Information: If you create an account, we store your login details securely.

  • Website Usage Data: Such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations, updates, and shipping notifications.

  • Improve our website, products, and services.

  • Send promotional emails (only if you have opted in).

3. Cookies & Tracking

We use cookies to:

  • Remember your shopping cart.

  • Save your preferences.

  • Analyze website traffic and improve performance.
    You can disable cookies in your browser, but some site features may not work correctly.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Payment processors (to handle transactions).

  • Shipping/courier companies (to deliver your order).

  • Service providers (such as analytics or marketing tools).

All third-party partners are required to protect your data.

5. Data Security

We use SSL encryption, firewalls, and secure servers to safeguard your information. While we take strong security measures, no method of online transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your data (subject to legal and accounting requirements).

  • Opt out of marketing emails at any time by clicking the “unsubscribe” link.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

📧 Email: cesevanam@gmail.com
📞 Phone: 9549 541 039
🏢 Address: NO-60 A- Erumbadam
NH-59 Kattappana Kuttikanam Road – near Vagamon,
Pasupparakavala ,opp. Sargaram, Chinnar, Elappara, Kerala 685501